Privacy Policy

1. Introduction

Nourish Trust (“we”, “our”, “us”) is committed to protecting the privacy of our donors, volunteers, supporters, and families we assist. This Privacy Policy explains how we collect, use, store, and safeguard personal information through our website and services.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name, email address, phone number
Donation details
Volunteer registrations
Contact form submissions
Delivery or collection information for Christmas Box recipients

Automatically Collected Information

IP address, browser type, device information
Pages visited and general website analytics
Cookies used to improve website performance and user experience

We do not collect sensitive personal information unless you choose to provide it.

3. How We Use Your Information

We use personal information to:

Process donations and issue receipts
Communicate with donors, volunteers, and supporters
Coordinate Christmas Box deliveries and logistics
Improve website functionality and user experience
Send updates or newsletters (only if you opt in)
Maintain security and prevent misuse of our website

We do not sell or share your personal information for marketing by third parties.

4. Donations & Payment Information

Online donations are processed through secure third‑party payment providers. We do not store full credit card details on our website or servers.

5. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. Cookies help us:

Improve website performance
Tailor content
Monitor traffic patterns

You can disable cookies through your browser settings at any time.

6. Sharing Your Information

We may share information with trusted service providers who assist with:

Website hosting
Payment processing
Email delivery
Volunteer management systems
Analytics and reporting

These providers are required to protect your information and use it only for services delivered on our behalf.

We may also disclose information if required by law.

7. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes secure hosting, restricted access, and industry‑standard security practices.

However, no online system is completely risk‑free, and we cannot guarantee absolute security.

8. Your Rights

You have the right to: